Using your Anti-SPAM control panel
Black/White lists and SpamFolder Mode
If you are not using the spam filtering
system of our email server, you are losing a lot of
time and having unnecessary aggravation. Sure it may
need a little getting used to, but it will make your
email box a lot cleaner than if you would have not
turn on its features.
Below you will find a short version of how to get
the anti-spam filter to work for you. Remember that
this is a system that has built-in intelligence but
also learns about what to do and not to do as you
Emphasize of this document is on the black/white
listing of people (and automated machines) sending
Once you have someone in your white or black list,
the server remembers what to do with their email. A
black listed email address will not be able to send
you email anymore and a white listed email address
is to tell the server that it is an address that is
allowed to send you mail.
You only need to use these two lists in case that
the server has identified a sender by mistake. So if
a sender is supposed to send you mail and our server
has identified it by mistake as a spam email, you
should white list them, etc.
We hope this short document makes getting the most
out of this service for you easier than ever.
Do not use your outlook or any other email
that you use to check your email for now.
Log in to your mail box residing on our
server using your internet explorer software:
using secure SSL connection
Enter your email address and
your password in the required fields
This is your email box and the
control panel on our server.
To the left of the screen you
see a list of folders
Inbox folder is the first box
you are presented with after login. Here you will
see a list of all email sent to you that you have
not yet retrieved to your local email software such
By clicking on the checkbox to
the left of the email listed here, you can perform
various tasks on them. Multiple selections at a time
One of the tasks here is white
listing a sender. White listing is a method of
telling the server that the sender here is a sender
that you trust and not to Tag any email received from
this sender as [Spam].
Another method is black listing
a sender that does exactly the opposite of white
listing. Meaning it will tag any email coming in
from this sender to you as [SPAM].
Other operations you can do
using this drop down menu is moving messages to
Do not forget to click on OK after you made your
A very important section on
webmail system is the Settings, which can be
accessed by clicking on the menu item "Settings".
Once there, on the left of your
screen you will find a menu. Click on the Anti Spam.
Choose the Use Spam Folder, if
it is not yet selected.
This will collect all the mail
that our Anti-Spam system recognizes as spam in a
folder only accessible from here. (Your outlook or
other email program will not be able to access this
folder). By using this feature you will not receive
any mail that is collected in the spam folder by
your local software such as outlook.
It is important to log in here
often to train the system about legitimate email
that is mistakenly tagged as Spam using the “white
list sender” method. Most everything else is
automatically handled by our anti-spam software.
Here you also have the option
of not using the Instant Anti Spam feature. Be sure
NOT TO click on this check box.
Challenge Response is turned
off by default but you can turn on this feature from
here at any time you wish. You can read about the
Challenge Response and how it works
Spam Detection Level is set to
default. You could change its level but best level
is determined by the server, leave it to that.